Delivery Information
We send orders by either Royal Mail (small packets and low value items that will fit through letter boxes) or via a tracked service, which will require a signature on receipt. If there is nobody available at the delivery address to accept the delivery, a card will be left to inform the recipient how he or she can collect the parcel. It then becomes the recipient's responsibility to collect the parcel or rearrange delivery with the service. We accept no liability if the delivery is not made due to the recipient not being available. If the recipient fails to contact the service in good time the goods will be returned to us and a charge will be made for re-delivery to that or an alternative address.
In the event that you select a business address for delivery we shall be deemed to have delivered the order to its intended recipient by delivering it to the reception area of the business address.
We will deliver to the address as you enter it and cannot accept any liability for late or failed delivery if the quoted address is incorrect. Additional charges will be made for redirection or for re-delivery due to postcode error. We advise that if you are not sure of the address you should check it using the Post Office postcode and address finding service.
